Privacy Policy — thyssenkrupp

1. Data Controller

The data controller responsible for your personal data is thyssenkrupp Materials International GmbH, Alfred-Herrhausen-Allee 3, 45143 Essen, Germany ("thyssenkrupp", "we", "us"). For data protection inquiries, contact our Data Protection Officer at [email protected].

2. Data We Collect

We collect personal data only when necessary for the purposes described below:

Contact and inquiry forms: Name, email address, company name, country, and project description when you submit an inquiry.
Log data: IP address, browser type, pages visited, and timestamps — collected automatically when you access the Site.
Cookies: Session cookies necessary for Site functionality, and analytics cookies (with your consent) to understand how visitors use the Site.

3. How We Use Your Data

We process your personal data for the following purposes:

Responding to product inquiries and preparing commercial quotations (legal basis: contract performance / legitimate interests)
Operating and improving the Site (legal basis: legitimate interests)
Compliance with legal obligations including export control screening (legal basis: legal obligation)
Sending product information and updates to customers who have consented (legal basis: consent)

4. Data Sharing

We do not sell your personal data. We may share your data with:

thyssenkrupp group entities in other countries where necessary to respond to your inquiry or fulfil an order
Service providers (CRM systems, email infrastructure, analytics) under data processing agreements
Regulatory authorities where required by law

5. International Transfers

If we transfer your data outside the European Economic Area, we ensure appropriate safeguards are in place, including EU Standard Contractual Clauses (SCCs) or adequacy decisions by the European Commission.

6. Data Retention

We retain inquiry and contact data for up to 3 years from last contact, or longer where required by legal or contractual obligations (e.g., commercial documentation retention requirements under German HGB §257).

7. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

Access the personal data we hold about you
Correct inaccurate data
Request deletion of your data (right to erasure)
Restrict or object to processing
Data portability in machine-readable format
Withdraw consent at any time (where processing is based on consent)
Lodge a complaint with your national data protection authority

To exercise any of these rights, contact: [email protected]

8. Cookies

We use strictly necessary session cookies to operate the Site. With your consent, we may use analytics cookies to understand Site usage. You can withdraw consent and manage cookies through your browser settings at any time.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. We encourage you to review this policy periodically.